Tangled Tails in Altoona, IA Closed now

Reviews about Tangled Tails

• ★ ★ ★ ★ ★

  June 08, 2019, by Cayson Jost
  Normally, I would have no reason to go to a pet groomer, as my wife is a vet tech an usually handles this task after hours at work. That being said, this day was nothing but normal. On a walk, my dog decided to find and roll in a very decayed opossum. Although Groot seemed to thoroughly enjoy this, it was a huge bummer for me having to load him in my clean truck and have him jump onto my lap immediately. My dog, my truck, and myself all smelled terrible! Panicked, I called a couple of other groomers who couldn't take a walk in short notice on a Saturday. When I called Tangled Tails, they were very polite and after explaining my situation, they said they would happily fit me in, and would be ready for him in 20 minutes and would clean him up while I went to disinfect myself and my truck interior. My day was absolutely saved. The team there did a GREAT job with Groot, and didn't even think twice about taking in a stinky naughty pup for a grooming. I left them with treats for him as it was his first time there, and when I picked him up they let me know they didn't dremmel his back nails because it was making him nervous and they didn't want to make him fearful of coming to visit them in the future. This shows a true understanding of canine behavior and I really appreciated them recognizing that. I will be back to Tangled Tails in the future, as I think Groot felt pretty good when he left looking like a stud! Thank You!!!!!!